How
can I get in contact OwnTheG.com?
You can get in contact with us anytime by any of the following
means: By
E-mail:
www.davidjenyns.com/support
By Mail (admin only):
OwnTheG.com
43 Alexandra St
Greensborough
Victoria
Australia 3088
FAX:
+61(03) 9435 6834
By Phone:
+61(03) 9435 6834
If for any reason our phones are un-manned we will contact you
within 24hrs.
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Do
you have a storefront?
To be able to provide you with great value, OwnTheG.com operates
on very low overheads. As such, we have no need for a storefront.
However our corporate offices are located at 43 Alexandra St, Greensborough, Victoria, Australia 3088.
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How
can I trust any offer on the World Wide Web?
Great question, and this is an issue OwnTheG.com takes very
seriously. We believe that if we don't earn your trust, we shouldn't
be in business. To gain your trust...
 We've provided
you with all our contact information -- the more deeply you
check us out, the more confident you'll be.
Our
testimonials verify what others have had to say about OwnTheMcg.com
And
above all that, if our products don't meet your expectations...
We'll refund your money, no questions asked. Click
here to review our
Money-Back Satisfaction Guarantee.
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How
will I know you have received my order?
You will receive an automatic email confirmation of receipt
of your order shortly after your order is submitted. This does
not mean that your order and delivery requirements have been
processed, this is a notification only that your order has been
successfully placed.
Note:
We do require a valid phone number and email address on your
order to assist in contacting you immediately should one of
our Sales Team have any questions or concerns regarding your
order.
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How do you ship?
OwnTheG.com ships with Australia Post to anywhere in the world,
absolutely free. Also note that we insure all your orders so
you’re guaranteed to receive delivery, regardless of what
happens.
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What
about international orders?
OwnTheG.com
ships with Australia Post to anywhere in the world.
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When
should I receive my order?
We move fast, your orders are shipped within 12 hours, and will
be delivered to you within 3 business days or less (within Australia
or and 1-2 weeks international).
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How
do I return an order?
If you are not completely satisfied, simply return the product
in the state it was bought and we'll refund you immediately.
Read our Money-Back Satisfaction
Guarantee for details.
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How
do I order from you?
You can place an order in several ways:
1) Order online
with our secure server.
2)
Phone us:
Call +61 (3) 9435 6834,
Mon-Fri, 9am to 5pm GMT +10.
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Which
credit cards do you accept?
We accept Visa, MasterCard, Bank Card, AMEX and just about any
other credit card.
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What
if I don't have a credit card?
No problem! Simply print out the order
form and send your payment payable to
‘Freelance Traders.’ We accept payment by the following
means:
1.
Money Order.
2. Personal cheque (Australian only). Please allow 5 banking
days for clearance of funds.
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How
secure is the OwnTheG.com website?
Your personal information is sent using industry-standard Secure
Sockets Layer (SSL) technology to prevent the information from
being intercepted. Moreover, we store your information on a
highly secure server that is not accessible via the Internet.
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What
is your privacy policy?
We do not rent, sell or distribute your information to anyone.
Your privacy is important to us and is completely guaranteed.
View Our Privacy Policy.
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